FCA rejects British Steel members' complaint but offers £150ea for delay

The regulator is making an ex-gratia payment of £150 per person to 354 people who sent a joint complaint to chief executive Nikhil Rathi over its handling of transfers out of the British Steel Pension Scheme.

By Neasa MacErlean

The FCA itself investigates complaints made against it and did not uphold any of the four sections of this one - which was sent in by the law firm Clarke Willmott 13 months ago.