The FCA Business Plan - power to the people?

The regulator's consumer protection focus breaks new ground this year as the Consumer Duty comes into force, while a discernible political influence runs throughout its activities. Charlotte Longman and Andrew Poole analyse what's on the agenda and what's missing.

Charlotte Longman and Andrew Poole are directors at theACA Group,which provides governance, risk and compliance expertise to the financial services industry: www.acaglobal.com.

The Financial Conduct Authority's 2023/24 Business Plan revealed nothing new or revolutionary.In line withlast year's approach, the document is once again structured with cross-sector focus points and desired outcomes that are applicable to all regulated firms, framed in the same three key strategic themes.